Returns & refunds

All sales are final. We do not accept returns or offer refunds. For any problem with your package, email hello@tablesbyvauss.net.

Why sales are final

Tables By Vauss pieces are handmade, many are one of a kind, and custom and made-to-order pieces are built for the person who ordered them. We do not accept returns or exchanges, offer refunds, or accept cancellations once an order has been placed.

If there is a problem with your package

If your package is damaged, missing or not what you ordered, email hello@tablesbyvauss.net with your order number, tracking number and a description of the problem. Include photos of the piece and packaging when available.

• Keep the box and packing materials until the problem is sorted out.
• If a parcel is lost in transit, contact us and we will follow it up with the carrier.

Custom and commissioned pieces

Custom, made-to-order and commissioned pieces are final sale, including deposits and balance payments. No returns or refunds are offered. Contact us using the details above about package problems.

Questions

Email hello@tablesbyvauss.net or message us on Instagram @tablesbyvauss. We are happy to answer questions about a piece before you buy.

Tables By Vauss · Atlanta, Georgia · Last updated October 17, 2026